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FAQ
Frequently Asked Questions
Frequently Asked Questions
In this section you will find answers to the most common questions about our services.
In which ports does SO.NA.D. operate?
SO.NA.D. operates primarily in the Port of Ravenna, but it is also active in the Ports of Venice and Genoa for unloading and storage of goods.
How can I request a quote or a specific service?
You can contact SO.NA.D. via:
Phone: 0544 436666
Email: info@sonad.it
By providing information such as the type of goods, quantity, port of arrival/departure, and the required service (transport, warehousing, customs clearance), we can prepare a customized quotation.
How does the customs clearance service work?
The service, provided through our parent company Viglienzone Adriatica S.r.l., includes:
- Import and export customs clearance
- Issuance of single or groupage customs declarations
- Assistance with:
- tariff classification
- licenses
- ministerial authorizations
- origin of goods
- tax representation
How does the maritime agency service work?
The service, provided through our parent company Margerst S.r.l., includes:
- Maritime agency services directly in the ports of Ravenna, Venice, and Genoa
- Maritime agency services through correspondents in other national ports
What are the typical times for unloading and storing goods?
Timing may vary depending on the type of goods (e.g., bulk or containerized), the port of origin/destination, and the required customs procedures.
For a precise estimate, it is recommended to contact SO.NA.D. with the type of goods, the port, and the requested service.